Tru Commerce
D2C / Wellness12-month attributionAnalyticsVisibility

MyMuse

GA4 showed ₹11.5K/mo. Real AI revenue: ₹81.2K/mo. 7× hidden.

₹11.5K/mo

GA4 Reported

₹81.2K/mo

Actual AI Revenue

Attribution Gap

+₹29.34L

Year 1 Net

The problem

MyMuse ran healthy AI-channel referrals in GA4 but suspected the number was wrong. Their post-purchase data hinted at a much larger AI-driven revenue base that GA4 was collapsing into 'direct'.

The intervention

  • 01Deployed our DACT (Direct AI Conversion Tracking) attribution layer
  • 02Reconciled GA4 sessions against post-purchase survey + checkout source signals
  • 03Built a 12-month attribution model accounting for multi-touch agent journeys
  • 04Compared modeled revenue against direct/organic baselines

The result

Real AI-driven revenue was ₹81.2K/mo — seven times what GA4 reported as ₹11.5K/mo. Year-1 net additional revenue traceable to AI: ₹29.34 lakh.

Growth table

Metric

Before

After

Change

Reported AI revenue (GA4)

₹11.5K/mo

Pre-DACT

Real AI revenue (DACT)

₹81.2K/mo

7× the GA4 reading

Year-1 net additional revenue

Hidden

+₹29.34L

Surfaced

In their words

Tru Commerce was the turning point for our marketing strategy. We went from 'not appearing' to being the top recommendation for our category in 3 months — and it exposed AI revenue our analytics had been collapsing into 'direct'.
Sahil Gupta

Sahil Gupta

Co-Founder · MyMuse

Key lessons

Lesson 01

GA4 systematically under-counts agent traffic — the gap is usually 3–10×, not the rounding-error most teams assume

Lesson 02

Post-purchase survey signals are the cheapest reconciliation lever for surfaced AI revenue

Lesson 03

Multi-touch agent journeys break GA4's last-touch model — DACT is built around this, not as a bolt-on

Lesson 04

Once measured, the gap usually reframes the AI-channel investment thesis inside the company

ROI summary

Investment

DACT deployment + 12-month attribution model

Outcome

+₹29.34L Year-1 net AI revenue surfaced

Window

12 months

The lesson

GA4 is structurally blind to agent-driven conversions. If you only trust GA4, you are systematically under-investing in AI. The first move is to measure the gap.

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