Tru Commerce
D2C Beauty / Maternity6 monthsVisibilityAnalyticsAds

House of Zelena

From #6 to #1 across 3 LLMs.

22% → 56%

ChatGPT Mention Share

#6 → #1

Category Rank (3 LLMs)

6 months

Window

Beauty, Maternity

Verticals

The problem

A founder-led D2C brand competing against incumbents with 50× the marketing spend. Discovery was happening in AI, but recommendations were going to the larger brands by default.

The intervention

  • 01Top-of-funnel content rewritten to surface as direct LLM answers
  • 02Earned-media plays to feed citation graphs LLMs cite
  • 03Continuous competitive monitoring across ChatGPT, Perplexity, Gemini
  • 04Specific-claim language replacing soft brand voice

The phases

01Foundation & discovery

Months 1–2
  • Citation baseline established across ChatGPT, Gemini, Perplexity
  • 135 maternity prompts mapped to 4 topic clusters
  • Competitor SoV analysis — 8 brands benchmarked against the founder-led D2C
  • Technical audit: schema gaps, page structure, AI readability

02AI-extractable content + entity reinforcement

Months 2–4
  • AI-readable category pages with direct answer blocks
  • FAQ + Product + HowTo schema implementation
  • Brand entity reinforcement through proprietary product terms (BellyLove, Zipless, Peek-a-Boo Airflow)
  • UTM tagging for AI-traffic attribution

03PR + citation amplification

Months 4–5
  • Press syndication to Tribune India, ANI, Business Standard
  • Third-party citation signal building across trusted Indian press
  • AI-citable press releases with structured data
  • Cross-platform brand authority reinforcement

04Scaling + algorithm-shift response

Month 6
  • Weekly citation tracking across thousands of AI responses
  • Share-of-voice monitoring vs the top 8 competitors monthly
  • Algorithm-shift response and content refresh cycles
  • Topic cluster expansion: postpartum, nursing, activewear

The result

Over 6 months, ChatGPT mention share rose 22% → 56%, and the brand moved from #6 to #1 across three major LLMs in its category.

Growth table

Metric

Before

After

Change

Category Rank (across 3 LLMs)

#6

#1

5 positions up

ChatGPT Mention Share

22%

56%

+152%

Perplexity Citation Rate

27%

39%

+44%

Total Citations

Baseline

Compounding

Category leader

Key lessons

Lesson 01

Specialisation beats scale in AI search — a focused D2C brand can take #1 from incumbents 50× their size

Lesson 02

AEO compounds like SEO but faster — quarterly model retraining bakes in citation signals cumulatively

Lesson 03

Active management is non-negotiable — citations drop fast when monitoring lapses

Lesson 04

Proprietary product terms become citation anchors — brand-coined names appear verbatim in AI responses

Lesson 05

Press coverage is fuel for AI citation — Tribune and ANI features create third-party trust signals AI engines weight heavily

ROI summary

Investment

AEO retainer

Outcome

#6 → #1 across 3 LLMs, 22% → 56% ChatGPT mention share

Window

6 months

The lesson

Founder-led brands beat large competitors in AI answers when they are more specific. Generic brand voice doesn't survive the citation cut.

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